Platform How It Works Integrations ROI Who It's For
AI-Driven Service Fulfillment

Run your entire service network like software.

Expert Marketplace is the AI-driven fulfillment platform enterprises use to onboard technicians, auto-offer every job by performance and fit — never claimed from a board — automate the full lifecycle, and run it all from one real-time command center. One platform. Total control. Zero manual dispatch.

AI-driven decisioning Performance-based auto-offers Event-driven automation
Request a Demo → Explore the platform
Built for the enterprise stack
API-firstReal-time webhooksRole-based accessSSO-ready
Live network
Operations Command CenterNetwork overview · real-time
LIVE
Intake
MatchAI
Dispatch
Close-out
Active jobs
1,284
Match rate
98%
Avg. response
3.2m
Matched92%
Scheduled78%
En route54%
Closed out88%
80%
Green tier
Live in production today Powering HandyBuddy
How it works

From request to resolution, automated end to end.

Four stages, fully automated. Your team sets the rules; the platform runs the network.

01

Onboard

Bring your technician network onto the platform — or build a new one. Profiles, coverage areas, skills, and compliance live in one source of truth.

02

Match AI

Each request is scored and auto-offered by skill, location, capacity, and live performance — never claimed from a board. If an offer expires, the engine instantly re-matches to the next-best technician.

03

Dispatch

Event-driven rules carry each job from offer to scheduled to en route to close-out — proactive customer and technician notifications fire at every step.

04

Measure

A real-time command center surfaces network health and four-tier performance scoring — which feeds straight back into matching, so your best work flows to your best technicians.

The platform

Everything you need to run a service network.

A modular platform built on an AI decisioning core, wrapped in the automation, visibility, and integrations enterprises require.

AI Matching Engine

Decisioning that weighs skill, geography, capacity, and performance to auto-offer every job to the right technician — and instantly re-match if an offer expires.

Operations Command Center

One real-time console for the entire network: pipeline, live status, exceptions, and performance tiers at a glance.

Lifecycle Automation

Event-driven rules carry jobs from intake to close-out, with proactive customer and technician notifications at every step.

Performance Intelligence

Continuous four-tier scoring — Green, Yellow, Amber, Red — ranks technicians by outcome and feeds the matching engine, so the best work flows to the best technicians.

API & Webhooks

API-first by design. Real-time webhooks plug the platform into your CRM, field tools, and back office — system to system.

Network Management

Onboarding, coverage, compliance, and technician engagement — managed end to end, with a mobile field app technicians use to schedule, message, and close out jobs.

Integrations

Works with your stack.

API-first by design. Connect the platform to the systems your operation already runs on — and build anything custom on top.

CRMSalesforce, HubSpot & more
Accounting & BillingInvoicing and payouts
CommunicationsSMS, email & voice
Field Service ToolsPush jobs to existing FSM
Identity & SSOSAML / OIDC, role-based access
Custom via APIREST endpoints & webhooks

Don't see your system? If it has an API, it connects. Build on our REST API and real-time webhooks.

Who it's for

Built for enterprises that fulfill at scale.

If your brand depends on third parties to deliver service, Expert Marketplace gives you the control of a first-party operation.

Home WarrantyClaims-to-completion fulfillment
ManufacturersInstallation & warranty service
Retail & Directed ServicePost-purchase install networks
Franchise NetworksMulti-location consistency
PropTechEmbedded service at scale
Property ManagementMaintenance & turnover work
ROI

What manual dispatch is costing you.

Estimate the savings from automating coordination across your network. Drag the inputs to match your operation.

Estimated annual savings
$0
from automating coordination across your network
$0
Per month
0
Ops hours saved / mo
Estimate assumes the platform automates ~70% of manual coordination time. Illustrative — actual results vary by operation.
“
Expert Marketplace gave us first-party control over a third-party network. Manual dispatch went from a daily fire drill to something our team barely touches.
VP
VP, Service OperationsEnterprise customer — name on request
Proven in production

Expert Marketplace isn't a concept — it's the engine behind HandyBuddy, running a nationwide network of vetted home-service technicians every day. The platform you'd buy is the platform we run.

Ready to run your service network like software?

Request a Demo → Explore the platform